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Salesforce AP-214 Exam : Marketing Cloud Advanced Cross Channel Accredited Professional

AP-214 actual test
  • Exam Code: AP-214
  • Exam Name: Marketing Cloud Advanced Cross Channel Accredited Professional
  • Updated: Sep 08, 2026
  • Q & A: 102 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $59.99  

About Salesforce AP-214 Exam

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Salesforce AP-214 Exam Syllabus Topics:

SectionWeightObjectives
Advertising and Social Integration15%- Configure Advertising Studio integrations
- Leverage Social Studio capabilities
- Implement audience synchronization
Email Marketing Advanced Concepts25%- Optimize email deliverability
- Implement advanced segmentation strategies
- Design A/B and multivariate test strategies
- Configure dynamic content and personalization
Automation and Journey Builder10%- Configure wait and engagement activities
- Implement decision split logic
- Design complex multi-step journeys
Cross Channel Strategy and Planning15%- Define cross channel campaign strategy aligned with business objectives
- Design customer journey touchpoints
- Identify target audiences across channels
Analytics and Reporting15%- Interpret attribution models
- Analyze cross channel performance metrics
- Build custom reports and dashboards
Mobile Messaging (SMS and Push)20%- Design mobile customer journeys
- Configure SMS and push notification campaigns
- Implement mobile opt-in management
- Apply compliance and regulatory requirements

Salesforce Marketing Cloud Advanced Cross Channel Accredited Professional Sample Questions:

Question 1

What is the fastest method of adding web analytics tags to all posts created in Social Studio Publish?

A. Workspace Shared Notes
B. Post Approvals
C. Individually
D. Publish Macros


Question 2

Select features Einstein content selection, Select 2

A. Content selection based on business rules
B. Uses open time email content


Question 3

What is true about SMS keywords other than HELP and STOP?

A. keywords in parent business unit are automatically available to all child business units
B. keywords in parent business unit can be shared to any child business units
C. keywords in parent or child business unit are available only in that business unit
D. keywords in child business unit can be shared between other child business units


Question 4

What three statements are true regao1krec; Einstein Engagement Frequency (EEF)?
Choose3 answers

A. Salesforce trains eachcustomer's model using only thatcustomer's data.
B. EEF helps marketers determine the datanumber of emails to send to individual subscribers of an organization, reducing the unsubscribesthat result from email fatigue.
C. EEFfrequency analyzes 180 days of historical data to determine the right frequency of communication.
D. EEF analyzes 360 days of historical data to determine the right frequency of communication.
E. EEFuses only commercial send data.Transactional sends are not considered in modeling.


Question 5

What are two ways Real-time Interaction Management (RTIM) with Interaction Studio helps marketers to personalize the customer experience?

A. Data Aggregation
B. Orchestration
C. Next Best Action
D. Data Storage


Solutions:

Question 1
Answer: D
Question 2
Answer: A,B
Question 3
Answer: C
Question 4
Answer: A,B,D
Question 5
Answer: A,B

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