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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. Which of the following privileges are necessary to allow a Microsoft Dynamics CRM 2011 user to implement a managed solution? (Choose all that apply.)

A) the Import Customizations privilege set to On
B) the Publish Customizations privilege set to On
C) Read privileges for the Plug-in Assembly entity
D) Create privileges on Service Endpoints
E) Read privileges for the Solution entity

2. Which type of customization is not supported by Microsoft Dynamics CRM 2011?

A) creating entities, fields, forms and charts within Microsoft Dynamics CRM
B) extending Microsoft Dynamics CRM by using application event programming
C) customizing the Microsoft Dynamics CRM schema
D) automating business processes through Microsoft Dynamics CRM dialogs
E) modifying the Microsoft Dynamics CRM website files and settings

3. You deploy a managed solution that allows form customization. A customer adds tabs and fields to several forms. You add a field to a form that has been customized by a customer, and export a new version of the managed solution. Which options are available when you import the managed solution?

A) You can maintain selected customizations.
B) You must overwrite or maintain all customizations.
C) You can overwrite selected customizations and maintain selected customizations.
D) You can overwrite selected customizations.

4. In Microsoft Dynamics CRM 2011, with which of the following does the Share privilege allow users to share records? (Choose all that apply.)

A) any child business unit
B) any other business unit
C) other teams
D) other users

5. Which of the following statements about managed and unmanaged Microsoft Dynamics CRM 2011 solutions are true? (Choose all that apply.)

A) Managed solutions can be exported. Unmanaged solutions cannot be exported.
B) Managed solutions do not support Digital Rights Management (DRM). Unmanaged solutions support DRM.
C) Managed solutions cannot be exported. Unmanaged solutions can be exported.
D) Managed properties are enforced for unmanaged solutions.
E) Managed properties are enforced for managed solutions.
F) Managed solutions support Digital Rights Management (DRM). Unmanaged solutions do not support DRM.

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