ISO Beingcert ISO/IEC 20000 Lead Implementer : ISOIEC20000LI Exam

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ISO ISOIEC20000LI Exam Syllabus Topics:

ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. A small organization that is implementing an ISMS based on ISO/lEC 27001 has decided to outsource the internal audit function to a third party. Is this acceptable?

A) No, the outsourcing of the internal audit function may compromise the independence and impartiality of the internal audit team
B) No, the organizations cannot outsource the internal audit function to a third party because during internal audit, the organization audits its own system
C) Yes, outsourcing the internal audit function to a third party is often a better option for small organizations to demonstrate independence and impartiality

2. Which of the following practices Indicates that Company A has Implemented clock synchronization?

A) Logs that record activities and other relevant events are stored and analyzed
B) Suspected information security events are reported in a timely manner through an appropriate channel
C) Information processing systems are coordinated according to an approved time source

3. An organization wants to enable the correlation and analysis of security-related events and other recorded data and to support investigations into information security incidents. Which control should it implement7

A) Use of privileged utility programs
B) Installation of software on operational systems
C) Clock synchronization

4. Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.
Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information.
Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.
However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out- of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.
The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.
In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.
Which statement below suggests that Beauty has implemented a managerial control that helps avoid the occurrence of incidents? Refer to scenario 2.

A) Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information
B) Beauty updated the segregation of duties chart
C) Beauty's employees signed a confidentiality agreement

5. Scenario 7: InfoSec is a multinational corporation headquartered in Boston, MA, which provides professional electronics, gaming, and entertainment services. After facing numerous information security incidents, InfoSec has decided to establish teams and implement measures to prevent potential incidents in the future Emma, Bob. and Anna were hired as the new members of InfoSec's information security team, which consists of a security architecture team, an incident response team (IRT) and a forensics team Emma's job is to create information security plans, policies, protocols, and training to prepare InfoSec to respond to incidents effectively Emma and Bob would be full-time employees of InfoSec, whereas Anna was contracted as an external consultant.
Bob, a network expert, will deploy a screened subnet network architecture This architecture will isolate the demilitarized zone (OMZ) to which hosted public services are attached and InfoSec's publicly accessible resources from their private network Thus, InfoSec will be able to block potential attackers from causing unwanted events inside the company's network. Bob is also responsible for ensuring that a thorough evaluation of the nature of an unexpected event is conducted, including the details on how the event happened and what or whom it might affect.
Anna will create records of the data, reviews, analysis, and reports in order to keep evidence for the purpose of disciplinary and legal action, and use them to prevent future incidents. To do the work accordingly, she should be aware of the company's information security incident management policy beforehand Among others, this policy specifies the type of records to be created, the place where they should be kept, and the format and content that specific record types should have.
Based on scenario 7, what should Anna be aware of when gathering data?

A) The collection and preservation of records
B) The use of the buffer zone that blocks potential attacks coming from malicious websites where data can be collected
C) The type of data that helps prevent future occurrences of information security incidents

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