SAP Certified Application Associate - SAP Sales Cloud 1811 : C-C4C12-1811 Exam

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SAP C-C4C12-1811 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:

1. You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?

A) You create the contact master record only and add it to the account hierarchy
B) You create different contacts for each account
C) You merge both accounts and create the contact record for that account
D) You create the contact for the first account and add the same contact to the second account

2. You need to create a URL mashup on the Account Overview to open a Google search. Which of the following elements are mandatory to configure the mashup?

A) Category
B) Port Binding
C) Port Type Package
D) Description

3. How can you give a business user access to a work center view? (2 correct answers)

A) Create a business role that has access to the work center view and assign it to the business user
B) Assign the business user to the territory structure
C) Use business scoping to activate the work center containing the view
D) Copy the access rights from a business user who already has access to the work center view

4. For which of the following business requirements would you use the personalization feature? (2 correct answers)

A) A sales representative wants to modify the screen layout
B) A sales manager wants different screen layouts assigned to two different business roles
C) An administrator wants to change a standard field label to a new value
D) A service manager wants to arrange his ticket queue with assigned to as the first column

5. Which elements can you define during fine tuning? (2 correct answers)

A) Sales territory hierarchy level
B) Sales Assistant
C) Account hierarchy
D) Routing rules

Solutions: