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HP Selling HP Business Service Management Solutions Sample Questions:

1. With which persona should a salesperson discuss HP Operations Analytics relating to the "no capability to perform lightning fast searches across vast amounts of data" pain point?

A) manager of applications support
B) director of service management
C) director of distributed systems
D) director of mobile applications

2. According to Gartner Research, which IT processes are vital when implementing a strongly integrated HP APM solution? (Select three.)

A) user experience monitoring
B) transaction profiling
C) virtual tracking
D) storage usage
E) service ticket automation
F) application discovery and dependency mapping

3. With which persona should a salesperson discuss HP Operations Bridge relating to "excessive time to identify root cause of issues caused by non-standard network configurations" pain points?

A) director of operations
B) director of service management
C) director of distributed systems
D) director of mobile applications

4. Which HP Operations Bridge capability is defined as a "dynamic service model that allows you to map dependencies and relationships in real time"?

A) model driven operations
B) connecting multiple event management teams
C) model driven development and operations
D) dashboard consolidation

5. Which primary IT process benefits does the HP Infrastructure Management solution provide?
(Select three)

A) silo busting
B) reduced down time and mean time to resolve (MTTR)
C) data analytics
D) real-time compliance enforcement
E) management of physical and virtual environments
F) application performance issues
G) increased IT Network Operations Center efficiency

Solutions: