Salesforce Slack-Con-201 Exam : Salesforce Certified Slack Consultant

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. During the discovery call with your client you learn that they do a lot of cross functional collaboration, are trying to eliminate as many communication barriers as possible, and work with many external partners.
Taking these factors into consideration, what basic grid design would you recommend for your client?

A) One global workspace for all collaboration
B) Two workspaces - a general global workspace and an external workspace
C) Three workspaces - a general global workspace, an external workspace and a social workspace
D) Two workspaces - a general global workspace and a social workspace

2. An attendee at one of your training sessions wants to learn more about using Slack. They don't have a specific topic in mind and want to learn more about the tool at their own pace.
What do you recommend to this attendee?

A) Reach out to the help desk.
B) Check out the resources in the Slack Help Center.
C) Contact a Slack Admin.
D) Take the Slack Admin Certification Prep Course.

3. You are a Slack Consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with an external partner.
By default, who within your client's organization has the appropriate permissions to approve Slack Connect channel requests to work with the external partner?

A) Org Admins and Org Owners
B) Org Owners only
C) Workspace Admins and Workspace Owners
D) Org Admins only

4. Which discovery question will best help you understand your client's security concerns and guidelines?

A) Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
B) Which internal teams collaborate most frequently in your current organization?
C) Are there groups within the organization that need more restrictive permissions or access than a typical employee?
D) What user support model does your organization use today to answer IT and Slack-related questions?

5. What are three actions a client should take when preparing for a grid migration?

A) Ensure user emails match SSO.
B) Remove all guests from migrating workspaces.
C) Remove all apps from migrating workspaces.
D) Address duplicate usernames.
E) Disconnect Slack Connect channels.
F) Accept the migration invitation.

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