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Pegasystems PEGACPDC25V1 Exam : Certified Pega Decisioning Consultant 25

PEGACPDC25V1 actual test
  • Exam Code: PEGACPDC25V1
  • Exam Name: Certified Pega Decisioning Consultant 25
  • Updated: Nov 07, 2026
  • Q & A: 108 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $59.99  

About Pegasystems PEGACPDC25V1 Exam

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Next-Best-Action concepts: Covers one-to-one engagement fundamentals, contact center optimization, always-on outbound strategies, and next-best-action optimization.
Topic 2
  • Contact policy and volume constraints: This domain covers managing contact policies to limit how often customers receive communications, focusing on controlling action exposure and volume in outbound channels while configuring appropriate tracking periods.
Topic 3
  • Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.
Topic 4
  • Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.
Topic 5
  • Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.

Reference: https://academy.pega.com/exam/certified-pega-decisioning-consultant-5

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions:

Question #1

U+ Bank wants to send promotional emails related to credit card offers to their qualified customers. The business intends to use the same action flow template with the desired flow pattern for all the credit card actions.
What do you configure to implement this requirement?

  • A. File template
  • B. Dynamic template
  • C. Email treatment
  • D. Output template
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #2

The U+ Bank marketing department wants to leverage the next-best-action capability of Pega Customer Decision Hub on Its website to promote new offers to each customer.
Place the events in the sequential order.

Reveal Solution  Discussion  0

Correct Answer:


1 - The website invokes the real-time container before loading the account page.
2 - Customer Decision Hub evaluates offers from the associated issue/group.
3 - Customer Decision Hub returns the resulting offer details to the website.
4 - The website loads the account page with the content returned by Customer Decision Hub.

Question #3

In a decision strategy, to use a customer property in an expression, you

  • A. use the property as defined without any prefix
  • B. define Customer page in Pages & Classes
  • C. prefix the property with the keyword Customer
  • D. define the property as a strategy property
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #4

U+ Bank, a retail bank, has recently implemented Pega Customer Decision Hub. The bank currently uses an external tool to design email content and a third-party email service provider to send emails to its customers.
As a decisioning architect, how do you recommend the bank implements this requirement?

  • A. Create an Internal email treatment and use Customer Decision Hub to design the email.
  • B. Create an external email treatment and use an external tool to design the email.
  • C. Create an external email treatment and use Customer Decision Hub to design the email.
  • D. Create an internal email treatment and import the email content HTML.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #5

A telecommunications company is promoting IPhone upgrades with unlimited data plans. The marketing team notices that a customer explicitly stated in a recent survey that they are not interested in iPhone products. The company wants to apply appropriate engagement policy conditions to respect customer preferences.
Which engagement policy condition type should you use to prevent iPhone offers for customers who express disinterest?

  • A. Suitability condition for customer empathy considerations.
  • B. Eligibility condition based on customer survey responses.
  • C. Applicability condition to respect customer preferences.
  • D. Arbitration rules to deprioritize the customer segment.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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