Avaya 3305 Exam : Avaya Aura® Experience Portal with POM Implementation and Maintenance exam

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Avaya 3305 Exam Syllabus Topics:

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. You have just installed Proactive Outreach Manager (POM) '? SP A or newer on your Avaya Aura Experience Portal (AAI P) 6.0- You attempt to start the POM services and receive the following message:
Connection to the database failed. Please configure the database before starting POM server.
Which step must you take to correct the issues and continue with this procedure?

A) The SPOM_HOME/config/PIMHibernate-cfg.xml file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $POM_HOME/bin/installDB.sh SPOM_HOME.
B) The PostgreSQL database is not running. Login to EPM from Linux prompt with root user permissions and run "service Postgres ql start
C) The $CATALINA_HOME/lib/config/voiceportal.properties file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $AVAYA__HOME Support/VP_Tools/SetDbPassword/SetDbPassword.sh update -u Postgres -p password.
D) The password for the PostgreSQL user Postgres is incorrect. Login to Experience Portal Manager (EPM) from Linux prompt with Postgres user permissions and run psql VoicePortal; alter user Postgres password 'password'; \q

2. What three external systems are included in the Avaya Aura Experience Portal solution? (Choose three)

A) Avaya Aura Communication Manager (AACM) servers and/or SIP Gateway servers
B) Automatic Speech Recognition (ASR) and Text-to-Speech (TVS) speech servers
C) Media Processing Server (MPS)
D) Application servers (AS)
E) Avaya Media Servers (AMS)

3. Which three are exit reasons in an Intelligent Customer Routing (ICR) CCA Session detail report? (Choose three)

A) Call transferred
B) Call completed
C) Call routed
D) Call completed in SSA
E) Call failed

4. You need to check the Avaya Aura experience Portal (AAEP) Proactive Outreach Manager (POM) licensing screen. Which field(s) may be altered?

A) the Maximum Outbound Ports
B) the Email Connections and the Maximum Outbound Ports
C) the Short Message Service (SMS) and Email Connection along with the Maximum Outbound Ports
D) the SMS and Email Connections

5. Under Skill configuration, the cache freshness Is 10 seconds and slacktime is 5 seconds.
When the first call arrives into the system, Intelligent Customer Routing (ICR) Core performs polling and updates cache with the routing result for this skill and provides routine] Information to this < After 12 seconds, another call arrives for the same skill.
What would happen next?

A) ICR Core provides routing information from the cache. It then performs polling and updates the cache.
B) ICR Core performs polling and updates the cache. II then provides routine) information to this call.
C) ICR Core performs polling and provides routing information, but the cache is not updated.
D) IRC Core will not perform polling. It provides routing information from the cache.

Solutions: