Salesforce Plat-Con-201 Exam : Salesforce Certified Omnistudio Consultant

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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. A consultant has a project with the following requirement: "Agents need to follow a standard customer greeti.... script in order to ensure brand consistency." Which OmniScript element should the consultant recommend to ensure the agents can see and follow these standard scripts?

A) Text Area
B) Headline
C) Step
D) Input Block

2. An insurance company wants to create an OmniScript that allows the user to review and change account number such as phone number and website. In this process, the following functionality is needed:
* Enter the company's website
* Enter the account phone number
* Each field should display on a separate line of the page
Which three elements should the consultant include in the OmniScript design solution?
Choose 3 answers

A) Text Area
B) Number
C) Telephone
D) Text
E) Line Break

3. A company has a process that requires a birthday validation. At the beginning of the process, the user is asked to input their birthday. If the user is less than 18 years old. then the process should display an error stating that the age cannot be less than 18. The process should restrict users from continuing. If the user is 18 or older, then the process should proceed without any error message.
Which two OmniScript features should the consultant recommend to meet this validation requirement?
Choose 2 answers

A) Messaging
B) Alert
C) Formula
D) Calculation

4. which two of the following use cases are best solved using Calculation Procedures & Matrices?
Choose 2 answers

A) To retrieve text data and convert it to an integer
B) To apply the correct factor when determining a cost
C) To return output that is calculated differently based on the date
D) To determine the list of products to display to a customer

5. A company plans to use OmniScript to digitally transform Its business. During the discovery phase of the project the team reviews all of the business processes including the Individual steps of each process. As a result of analysis, it is clear that many processes need to update contact data at different points in the process.
What solution should the consultant recommend to efficiently meet these requirements?

A) Create a FlexCard for contacts, and add an Update Contact Details OmniScript as an action.
B) Create an OmniScript to update contact data and invoke it when other OmniScripts complete.
C) Create an Integration Procedure to update contact data with "Chain OnStep" enabled and invoke it from all OmniScripts.
D) Create an OmniScript that uses the reusable property to update contact data and embed it In other OmniScripts.

Solutions: