HP HP2-I47 Exam : Selling HP PS Lifecycle Services 2023

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HP HP2-I47 Exam Syllabus Topics:

HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. Which category of HP Lifecycle Services enables customers to transition quickly and easily from old to new devices while maintaining compliance with government and environmental regulations?

A) HP Set Up Services
B) HP Optimize Services
C) HP Collaborate Services
D) HP Renew Services

2. Which two HP Lifecycle Services are powered by HP TechPulse? (Select two.)

A) HP Wolf Protect and Trace
B) HP Active Care
C) HP Deinstallation Services
D) HP pc BIOS Asset Tagging service
E) HP Defective Media Retention

3. You want to attach HP Fix Services to a deal with a new customer.
Which questions should you ask to determine the pain points that the customer is experiencing? (Select two.)

A) How do you decide when to acquire or retire the company's personal systems?
B) What percentage of your budget is allocated to new hardware acquisition?
C) Do you currently have a security strategy in place for your PCs and other devices?
D) How do you deal with hardware support when employees are working remotely?
E) How much employee productivity is lost to device downtime due to failure or damage?
F) What does the company's roadmap for growth over the next ten years look like?

4. A customer is considering a refresh of the devices used by their employees and asks you about adding HP Care Packs for these devices.
What is an important consideration that you should discuss with this customer?

A) An HP Care Pack does not cover a device if the Care Pack was not bundled with the purchase of the device.
B) HP Care Packs must be attached at the time of purchase or within 90 days of the purchase of the devices.
C) An HP Care Pack covers devices that are in good working condition; the HP Post Warranty Service covers devices that are no longer in good working condition.
D) The HP Post Warranty Service can be purchased for HP devices up to a year after the Care Pack has expired.

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